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* Same Day Shipping * only applies to direct consumer orders. If you are a retailer and placing a wholesale order, as always we will do our best to ship your order as soon as possible. Please contact us if you have any questions or would like a more detailed time frame.
Free Shipping Offers only apply to Domestic Ground Shipping.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. Please allow some time for the return to be authorized before sending the item. We will contact you via email once the return has been authorized.
All returns should be sent to the following address:
26 Bars & a Band
398 Lemon Creek Drive
Items can be sent back from any Fedex/UPS store location, or your local post office.
You may return most new, unopened items within 10 days of delivery for a full refund less shipping. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Contact us at firstname.lastname@example.org if you have any further questions.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.